Refunds & Cancellation

Effective from October 1, 2026

You can cancel your subscription at any time – in your account, by e-mail or through our payment processor – and you will keep access until the end of the period you have already paid for. Because digital content is available immediately, we do not refund partial periods or content you have already accessed, unless the law requires it. We always refund duplicate, unauthorised or incorrect charges and charges made after a valid cancellation, and we reply to every refund request within 7 business days.

1. Scope

This policy applies to the monthly subscription and to one-time pay-per-view purchases on www.seeamateurs.com, operated by Media Logic s.r.o.. It forms part of our Terms of Service. Your statutory rights as a consumer are not affected.

2. How to cancel your subscription

The subscription renews automatically every month until you cancel it. There is no minimum term and no cancellation fee. You can cancel in any of these ways:

1. In your account on the Site, using the option to cancel the subscription;
2. by e-mail to perseya@seeamateurs.com – preferably from the e-mail address registered with your account, stating your username;
3. through our payment processor's customer support – its contact details and online cancellation link are shown at checkout and in your payment confirmation e-mail.

To avoid being charged for the next month, cancel before your next renewal date. A cancellation takes effect on the day we or the payment processor receive it, even if you receive the confirmation later.

3. What happens when you cancel

• No further payments will be charged.
• You keep access to subscriber-only content until the end of the billing period you have already paid for. After that, the subscription ends.
• Posts you have unlocked with a one-time purchase remain available in your account.
• We confirm every cancellation by e-mail. Please keep the confirmation.
• You can subscribe again at any time.

4. Our general refund rule

Access to digital content starts immediately after payment, and before paying you expressly agree to this and acknowledge that you thereby lose your right of withdrawal (see section 9). For this reason, we do not refund:

• the remaining part of a billing period that has already started, including after a cancellation;
• posts that have already been unlocked;
• periods in which you did not use the Site although you had access to it.

This does not apply where a refund is required by law – for example, if the content is defective and the defect cannot be remedied – or in the cases listed in section 5.

5. When we give a refund

We will refund the amount concerned in full if:

• you were charged twice for the same subscription period or the same post (duplicate charge);
• the charge was not authorised by you – for example, your card was used without your permission. In this case we also close the account concerned to prevent further misuse;
• you were charged after a valid cancellation;
• there was a billing error – for example, a different amount was charged than the price shown at checkout;
• you cannot access the content you paid for because of a technical problem on our side that we are unable to fix within a reasonable time after you report it. Depending on the circumstances, we refund the whole payment or the part corresponding to the time you were without access;
• we discontinue the Site or the subscription for reasons not related to your conduct – you will receive a pro-rata refund of the unused part of the prepaid period.

In other exceptional situations we assess each request individually and fairly.

6. How to request a refund

Send an e-mail to perseya@seeamateurs.com or use our Complaints page and include:

• the e-mail address and username of your account;
• the date and amount of the charge;
• the billing descriptor shown on your statement and, if available, the transaction number from the confirmation e-mail;
• a short description of the problem.

Please never send us your full card number – we do not need it.

7. Processing time and how you receive the money

• We reply to every request within 7 business days and tell you whether the refund has been approved.
• Approved refunds are made through our payment processor to the original payment method used for the purchase, at no cost to you. We cannot refund to a different card or account.
• We initiate approved refunds without undue delay. How long it takes for the money to appear on your statement depends on your bank or card issuer – usually a few business days.
• When a subscription payment is refunded, access for the refunded period ends, unless we agree otherwise.

8. Chargebacks

If you do not recognise a charge or have a problem with a payment, please contact us first – most issues can be resolved quickly and without involving your bank. The charge will appear on your statement under the billing descriptor shown at checkout, which may contain the name of our payment processor.

If a chargeback is filed, we may suspend the account concerned until the matter is resolved, and close it if the chargeback concerns a charge that was in fact authorised. We provide the payment processor and the bank with the information needed to resolve the chargeback. This does not limit your rights against your bank or card issuer.

9. Right of withdrawal (for consumers)

As a consumer, you generally have the right to withdraw from a contract concluded online within 14 days without giving a reason. For digital content, this right ends once access has started, provided that you expressly consented to immediate access during the withdrawal period, acknowledged that you would thereby lose your right of withdrawal, and we confirmed this to you. The checkout asks for this consent before payment, and we confirm it in the confirmation e-mail. If access has not yet started, you can still withdraw and we will refund the full amount within 14 days. Details, including a model withdrawal form, are in section 12 of our Terms of Service.

10. Contact

Questions about cancellations, payments and refunds: perseya@seeamateurs.com, our Contact page or the Complaints page. Operator: Media Logic s.r.o., Štúrova 1701/55, 142 00 Praha 4 – Krč, Czechia. This policy is effective from October 1, 2026.